Privacy

Privacy Statement (updated 27th April 2018)

Age Connects Neath Port Talbot is committed to protecting your privacy and complies with the principles of the relevant data protection regulations. We are committed to ensuring that your data is handled properly and any information we hold is stored securely and used in a lawful and ethical way.  

This privacy policy explains how we would collect your data, why we would collect your personal data and how it would be used.

About Age Connects Neath Port Talbot and our data management
Age Connects Neath Port Talbot is a local independent charity (Charity No: 1105203) and not for profit company (Company No:4193486). Our mission statement is: ‘To provide community based services that facilitate social inclusion, while promoting a healthy and active retirement and continuing independence for the older citizens of Neath Port Talbot’.  
We provide a voice for local older people, enable continued provision of important services and continue to respond to local demand through ongoing consultation and service development.

Age Connects Neath Port Talbot is the Data Controller and is committed to protecting the rights of individuals in line with the Data Protection Act 1998 (DPA) and the new General Data Protection Regulation (GDPR), May 2018.

What information do we collect and how will it be used?

1. Staff and volunteers:
Individuals directly employed by Age Connects Neath Port Talbot or appointed as an approved volunteer by Age Connects Neath Port Talbot are considered as Age Connects Neath Port Talbot staff. The data controller securely holds the following personal data on employees which is held under performance of contract:
  • Name and job title
  • Postal address
  • Email address and telephone number
  • Next of kin information
  • Curriculum vitae/references
  • Right to work in the UK documents (if applicable)
  • Proof of identity
2. Service Users / Project Contacts
These are individuals who are directly related to the work of Age Connects Neath Port Talbot and who would benefit from information, advice, support, activities and opportunities available from Age Connects Neath Port Talbot. This data is held under specific, explicit and recorded consent which can be withdrawn at any time. The following type of information will be securely held on Age Connects Neath Port Talbot’s database/content management system:
  • Name 
  • Address
  • Date of birth
  • Contact details, including telephone number and email address
  • National insurance number (applicable for welfare benefits service only)
  • Next of kin or alternative contact information
  • Accommodation type
  • Welsh speaker
  • Ethnic group
  • Specific medical information (applicable for Nail Cutting Service only)
Who receives your information and how long will it be held for?
Your data is not passed on to any third party unless we are required by law to do so. Your data will be used solely for the purpose indicated above for the term of five years or the full term of a specific Age Connects Neath Port Talbot project. Before this time is reached we will either contact you to ask for your consent again or delete our records of your data. 

Our security and your data
We are committed to keeping your data secure. We have put suitable physical, electronic, and managerial procedures in place to safeguard and secure the information we collect. All data will be securely stored and backed up on one central database. All electronic machines that have access to confidential data are password protected with suitable measures in place to manage/update access. Any hard/physical copies of data will be inputted on to Age Connects Neath Port Talbot’s database and securely shredded. On the rare occasion that a hard copy of information is required, Age Connects Neath Port Talbot will securely store the document in one location and destroy it within the specific agreed timescales.  
If you have any questions about security please contact us on: info@acnpt.org.uk or 01639 617333.

Accessing and updating your data
We may contact you from time to time if we have a particular service which may be of direct benefit to you. However, you can change your mind at any time about how we contact you, how we process your data, or ask us to stop contacting you altogether by emailing info@acnpt.org.uk 

Your data and your rights 
The General Data Protection Regulation (GDPR) strengthens and adds to individuals’ rights that exist under the Data Protection Act and Age Connects Neath Port Talbot is committed to supporting these rights. 
You have a right to access your personal information, to rectify, to erase, to restrict and to port your personal information. Please contact us on 01639 617333 or info@acnpt.org.uk to request access to this information or to request that your details be removed. 

How you can withdraw consent for us to hold your data?
You can change your mind at any time about how we contact you, how we process your information, or ask us to stop contacting you altogether by emailing info@acnpt.org.uk

We will be proactive in keeping our records up to date and will aim to action all changes to communication preferences within thirty days.

Additional information
If you would like to know more about our data processing, or have any queries regarding the content of this notice then please contact us on 01639 617333 or info@acnpt.org.uk and we will be happy to provide you with any further information that you require. 

Please note that Age Connects Neath Port Talbot may change this notice from time to time, so please check this page regularly to make sure you are happy with any of our changes. 

This notice was last updated on 27/04/2018.
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